Refund policy
We strive to bring you the best shopping experience possible. We specialize in providing high quality images/ videos of all the products to our clients. However, if the measurements provided doesn't fit well for the client our first preference would be SIZE EXCHANGE; in case we don't have the size available that you require, you may request to return any eligible item for store credit only.
You can self-ship the package. We do not cover postage fees for returns. In case you want us to do the pickup procedure for you then to initiate a return and easy pickup you can leave an email (lovedrapes@gmail.com) or contact us on our Whatsapp (+919811665566 or 8510969000).
Exchange requests must be made within 2 business days from the marked as delivered date. We will not accept exchanges beyond 48 hours from the marked as delivered date.
In case you self ship the package to our Head-office please make sure we receive it within 7 days from the registered return date.
Our system can't process exchanges after 7 days & the exchange will automatically be cancelled.
We do not have return option, incase of any exchange, request must be made.
Items on SALE cannot be exchanged or returned.
Items on SALE cannot be exchanged or returned.
We won't accept products exchanges. Only size exchange is possible.
Exchanged items MUST be in their original condition unworn, unwashed, tagged, and no perfume/deodorant/makeup stains. If we receive a visibly worn item, we have a right to deny your return. Please DO NOT return packages without approval.
We are not responsible for items damaged after they have left our facility. Claims on damaged or defective items must be made within 2 days of the marked as delivered date. Upon review, we will notify you if you are eligible for exchange. No refunds will be issued. To file a claim, email lovedrapes@gmail.com. Please include your name and order number.